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Sony Ericsson W580i Black Phone (AT&T) | List Price: $399.99
Discount Price: $0.01
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Brand: Sony Ericsson
Binding: Wireless Phone
Release Date: 2007-10-15
Features: - Walkman 2.0 Media Player with one-touch music shuffle and dedicated music control keys on the front; integrated FM radio
- Quad-band connectivity for global roaming and EDGE data network compatibility for AT&T Mobile Music streaming and downloads
- 2-megapixel camera with video capture; Memory Stick Micro expansion; Bluetooth 2.0 + EDR connectivity with stereo music streaming
- Up to 9 hours of talk time, up to 370 hours (15.4 days) of standby time; up to 20 hours of music playback in Music Mode
- Includes: Battery, Charger, Headset, USB Cable, Quickstart Guide and User's Manual
Awful! [Posted on 2008-08-19]
I have never before been motivated to write a review in my life however this phone is the worst phone that I have ever owned in my life and AT& T has been unhelpful in fixing it. Lets start by saying within the first week I needed to get a replacement since the screen broke the second day. Then when I was on vacation the bottom part come right off and then the next day it just stopped working. My insurance refused to cover this since a part was missing and had to pay over 50 dollars to do this. And a couple days later the speaker just stopped working. So now my phone works fine but won't ring or make any noise. I talked to the AT&T and Sony Erickson people and they both refuse to fix my phone since the little dot under the battery went red. I never dropped my phone in a puddle or even had time to get wet in the rain before my speakers stopped working yet because the little red dot (moisture indicator) was detected they are at grounds to refuse fixing the phone. In my opinion this is the worst phone design that I have ever used and will go back to using the black and white phone I used before this which proves to be reliable. The W580i has only been a weight on my shoulders. If you are still convinced and set in your ways on buying this phone go to a store and check it out. Turn the phone over and try to remove the back cover (where the battery resides). When I brought the phone in the first time to get fixed the woman at the store took five minutes trying to pry it open and had to get help from another employee. She said that some of them are hard and others work fine. Thus from my numerous experiences I beg you not to buy the phone. Thanks -Sara
good phone [Posted on 2008-09-08]
good phone, happy with purchase, would recommend reading through entire description, compare with other models, esp accessories etc
Poor basic funtionality [Posted on 2008-09-08]
As others have pointed out this phone has a number of design flaws. I'm a user that expects a phone to be a phone 1st and once it has that functionality down cold then start adding the bells and whistles. (Sounds a lot like what we've been wanting out of computer manufacturers for years, doesn't it?)
1. The phone can easily become unlocked and make calls. My daughter's phone called me while she was sitting next to me in the car and her phone was in her pocket.
2. The interface is not customizable. You cannot remove the unwanted icons (advertisements) from the interface nor can you change the icons to text.
3. Speed Dial is poorly done. Having to push 2 buttons is not speed dial by most people's definition, at least not those of us who are used to 1 button Speed Dialing. Voice dial isn't any better, at least mine can't seem to understand what I'm saying so it's hard to set up and only has a 50-50 chance of working when I want to dial with it. This is probably because it uses voice tags rather than true speech recognition, but I don't know. Plus, the voice recognition requires that you wait for a tone that is so soft that it can only be heard in the quietest of conditions- certainly not in the car where you might want to use voice dialing.
4. The menus are overly complex and convoluted. Even the "expert" at the phone store kept getting lost and basically stumbled on most of what she was looking for or trying to show us.
5. There is no direct access button to the camera. All my other phones have had a button on the side that allows quick access to the camera or I could change the functionality of a button to perform that function, because isn't that what you really want with a phone camera. I mean, it's not high quality so shouldn't it at least be easily and quickly available?
6. The only shortcuts that can be changed on the phone itself are the 4 direction buttons. Nothing else on the phone can be customized, so I have a number of buttons I don't need and would like to use for something else or just disable them entirely.
7. As a another reviewer points out, it is really easy to press the wrong button or one when you don't want to. I keep hitting the down arrow when I slide the phone open.
8. The keypad is small and I find the only way I can dial is with my fingernail. I don't have very large hands at all so this could definitely be problematic for those who do.
9. I also haven't found a way to lock the phone except to open and then close it. And then, once again, I hit the down arrow (see #7) so if I'm not careful I stick the phone in my pocket and it's not locked.
10. A small thing, but annoying: it's incredibly hard to remove the battery cover. As the lady customer who removed it in the store (for the salesperson!) said, "You've got to have fingernails to get this thing off." And even with her fingernails and experience doing it, it was difficult.
The pluses to this phone are that it is attractive, sturdily built, and it sounds good when making calls or listening to music. Also computer access and loading music are both very easy.
For those that have commented that this is a very basic or cheap version of the iPhone, I've gotta say that this ain't no iPhone.
Other than what I've listed, this phone is fine as far as I know. Of course, I haven't had it all that long or used it as a browser.
I realize that some of the things I've listed may not bother some people, but I thought I'd mention them.
Tried six different phones -all bad! [Posted on 2008-09-25]
My wife and I both had 580i phones. AT&T customer service replaced both phones twice. That's six phones over a six month period. Audio was very difficult to hear. Unclear sound on two of the phones. Marginal sound quality on the others. Two phones would not take a recharge properly. Factory chargers would bring up " must use an Ericcson battery" when I was using the supplied AC charger. This happened on two of the phones. Battery could not be recharged. We are Mac people. The phones would not function with a Macintosh. The music function is is a PC only deal. All of our MP3 files were useless and could not be downloaded. We loved the size, the look, the slider, and the supposed functionality. It sometimes easily called accidentally from our pocket. The calling lock was not satisfactory. Finally all of the phones were stolen by an intruder. What a relief! AT&Ts customer service for this phone vascillated between terrible and great. Once they "forgot" to send us a replacement phone. Several support people hung-up on us - and never called back. They sent a phone to the wrong address. Others were wonderful- overnighting ASAP and treated us great! AT&T lacks oversight. Would only give us the same phones back. I am an executive with a company that includes Sony and AT&T as clients - otherwise I would leave my full name.
Never, never order a 580i. Beautiful but...
Good solid phone; lots of features [Posted on 2008-09-26]
I've owned this phone for nearly a year. My wife's started crashing on her, but AT&T replaced it under the warranty. Except for that, this phone has been great. It's quite easy to use, syncs to my Mac nicely, and has a nice screen. The battery life is fine for my uses (charge every 3-4 days, but I don't talk much). It will run java applications and whatnot. However, and this is sad, the best feature is that you can disable the stupid press-to-connect-to-the-internet button only by manually setting up about three different dummy internet profiles. If you don't do this, you'll accidentally start the web browser all the time because AT&T in their supreme greed force you to have a dedicated button for that (expensive) feature. So once you can disable it, it's a great little phone.
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